Anavon Technology Group started in 1999 as a telecommunications company. As technology needs evolved, so did we. Today, we serve as Northern Michigan’s single-source partner for business technology, supporting more than 4,000 organizations across a wide range of industries. Our 25+ years in business reflect a consistent focus on helping organizations simplify technology decisions and keep systems running reliably.
Our approach is built on service and support. We believe technology should work smoothly behind the scenes, allowing teams to stay focused on their work. We support organizations of all sizes, including municipal governments, commercial developers, professional service firms, hospitality groups, and other growing businesses that rely on dependable, well-integrated technology environments.
One company. One call. Every piece of your technology handled smoothly and strategically.
No Obligations
No Contracts
Free On-Site Analysis
Custom Solutions
24/7 Support
Whole Package Solutions
Telecom & IT Experts
What to Expect When You Work With Anavon
Bringing on a new technology partner feels like a big deal. Here's what it actually looks like.
Week 1: We Learn Your Setup
We come on-site, assess your current infrastructure, and ask the right questions. No assumptions, no cookie-cutter recommendations.
Weeks 2 to 4: We Clean Things Up
We identify what's working, what isn't, and what's been patched one too many times. You get a clear picture of where things stand and what comes next.
Month 2 and Beyond: Proactive, Predictable Support
Monitoring is in place. Your team knows who to call. Issues get resolved before they become outages. Billing is consistent and clear every month.
Most clients tell us the biggest change is simply not having to worry about it anymore.
What Full Ownership Actually Means
A lot of technology providers set things up and disappear. That's not how we work.
When Anavon takes on your technology, we take full ownership of it. We monitor it, maintain it, and fix problems at the root when something goes wrong. Not patching the same issue week after week. Not pointing fingers at another vendor. Just consistent, accountable support from a team that knows your setup inside and out.
You'll always know who to call. And when you call, someone here answers.
Our Service Area
We're not a national provider with a local phone number. We're a Northern Michigan company with a real office, a real team, and real accountability to the communities we serve. Our technicians know this area well. Honestly, a lot of our clients are neighbors.
We serve a roughly 100-mile radius around our Traverse City headquarters, including Petoskey, Charlevoix, Gaylord, Cheboygan, Manistee, Cadillac, and everywhere in between.
Our Team
Michael Madsen
As the President of Anavon Technology Group, Michael is the visionary and strategic leader, shaping the company's direction and ensuring its overall success. Michael is responsible for guiding the company's growth, developing and implementing strategies, and fostering a culture of innovation and excellence.
Michael Madsen
President
John Waslawski
An entrepreneur at heart, John was once the co-owner of a company that provided P2P data and internet services to businesses throughout Northern Michigan. His experience in both provisioning and sales helps our customers not only find the perfect solution for their telecom needs, but also the continued support after the sale ensuring that our customers are always happy.
John Waslawski
Sales Manager
Jim Schopieray
With a diverse background in sales and marketing, combined with over 20 years of telecommunications experience, Jim has the ability and knowledge to serve your company with all of it's telecommunications needs.
Jim Schopieray
Sales
Mark Garrett
Mark's vast knowledge of our product line enhances his ability to help determine the products that will improve your business efficiency. Through a brief conversation to assess what technology products you already currently use, Mark will work with our sales team to provide your business with a seamless solution.
Mark Garrett
Sales
Cody Lewis
As Anavon's IT Manager, Cody is responsible for developing, implementing, and supporting the products and services we provide our customers. His wealth of knowledge in all of the products and services we offer allows him to meet with our customers and provide the best, affordable options for their businesses, while assisting in the deployment of those solutions
Cody Lewis
IT Manager
Reed Deemer
Our newly promoted IT help desk technician, Reed Deemer, brings a wealth of experience and technical know-how to our team. Previously a skilled smartphone and computer repair technician, Reed now plays a vital role in providing our customers with timely assistance and ensuring that their IT challenges are promptly addressed.
Reed Deemer
IT Help Desk
Tressa Clark
As our bookkeeper, Tressa communicates directly with our customers and vendors. Her exceptional organizational skills, communication skills, and a passion for patient customer service make Tressa a true asset to the Anavon Team.
Tressa Clark
Bookkeeping
Amber Anderson
As a customer service representative, Amber answers many of the phone calls that come through our office each day. If you require the addition or changing of services, system programming changes, or would like to order additional equipment, Amber is our go-to professional.
Amber Anderson
Customer Service Representative
Tyler Hodges
Tyler joins our team with extensive customer service experience, most recently serving as a help desk technician for a managed services provider. His background in IT support, desire to learn, and dedication to customer satisfaction make him a great addition to our team.
Tyler Hodges
Customer Service Representative
Walter Field
Walter recently joined our team and is an expert in managing and overseeing projects involving low voltage systems. With a strong background in cabling, networking, and design, Walter ensures that all installations and integrations are executed to the highest standards. His comprehensive knowledge of low voltage technology and dedication to quality make him an invaluable asset to our team, driving successful project outcomes and client satisfaction.
Walter Field
Project Manager
Jeff Jordan
As our Senior Lead Technician, Jeff has the knowledge and experience to work on virtually all phone systems. With a wall of certifications, Jeff is qualified to service your phone system, provide and install new phone systems, along with running cable, cross connecting, and installing paging systems.
Jeff Jordan
Senior Lead Technician
Ben Shifferd
Ben brings to our team 10 years of experience in cabling, cross connecting phone systems, and data networking. From jack installations and patch panel implementations, to identifying and resolving complex telecommunications issues for a variety of end users, Ben is capable of handling it all.
Ben Shifferd
Field Technician
Bruce Underwood
Previously a smartphone and computer repair technician, Bruce is now responsible for on-site installations, maintenance, and troubleshooting a wide range of integrated technology solutions. His expertise in repairing computers and smartphones will be a valuable asset as he ensures the seamless operation and reliability of our clients' technology systems.
Bruce Underwood
Field Technician
Mitch Johnson
Mitch Johnson
Technology Center Manager
Justin Pieske
Justin joins Anavon as a pivotal addition, bringing with him over 20 years of technology repair expertise and a unique understanding of in-home technology, making him a key player in expanding our smart home services. With a passion that started as a hobby and grew into a career, Justin is dedicated to sharing his excitement for technology and empowering others to embrace the latest innovations. Transitioning from a big company to Anavon, Justin values a workplace culture that emphasizes human connection and tangible impact.
Justin Pieske
Technology Center Specialist
Russ Madsen
After an illustrious career in business technology and communications spanning nearly 24 years, Russ is now enjoying a very well-deserved retirement. His new role is one of personal exploration, leisure, and spending quality time with family and friends.
Russ Madsen
Retired
Anavon Technology Center
Need a repair? Our Technology Center is at 1133 W. South Airport Road in Traverse City. We handle laptops, desktops, cell phones, video game systems, and more. Most repairs are same-day, and everything comes with a 90-day warranty.
Don't know
what you need?
No problem,
we can help.
Ready to Stop Managing Technology on Your Own?
Honestly, nobody should have to spend their day chasing down tech issues. That's our job. Let's figure out what a real partnership looks like for your business.
