NEC

Smart Communications for Small Business

Smart Communications for Small Business

The way we do business and communicate is changing rapidly. Mobility has become the norm, customer expectations have soared and budgets have shrunk. With the SL2100 communications solution, it increases your team’s performance and creates a positive customer experience that generates repeat business.

It’s highly cost-effective because there’s more built-in. With VoIP capabilities, it puts Unified Communications within reach of small businesses. Or, as a resilient TDM solution, it future-proofs your upgrade potential to IP. It also presents considerable savings and functionality over and above alternative hosted solutions.

Your business can’t afford downtime and neither can your communications. The SL2100 provides a reliable, ‘always on’ solution. There’s less hardware, fewer licenses, and less maintenance to worry about.

With NEC and Anavon phone systems, your company will be able to grow and thrive. Contact Anavon Technology Group to get a free quote today.

Features & Benefits
 
Easy to Use

Intuitive features that the whole team can use, without the need for training. Desktop phones, wireless handsets and applications include shortcuts that speed up working processes. Time-saving applications empower your team to become more productive.

Keep Them Connected

Use your mobile phone to stay connected through your office number, from anywhere. DECT wireless communications maximizes reachability from anywhere on the premises. Built-in conferencing for business meetings reduces travel costs. Never miss important messages with enhanced voicemail to keep you up to date.

Work Smarter - InUC

Intuitive applications to increase efficiency and productivity

NEC’s InUC delivers an integrated unified communications (UC) solution that enhances your organization’s productivity and collaboration. This productivity-boosting solution offers key functions that deliver excellent business benefits.

Manage Communications from Your Desktop PC Plus More

InUC’s web-based client is an intuitive application providing full call control from your PC screen. It offers a quick and easy way to manage calls and look up contacts. Users can update their presence status so that other users can see their status. Instant Messaging also allows instant communications between team members. It also provides video conferencing, collaboration and document sharing, which allows you to stay connected and pro- ductive from any location.

  • Powerful IP communications with a small business price tag
  • Low cost entry into an entirely scalable IP solution
  • Lower operational costs considerably by making smarter use of your communications
  • A range of remote/home office options to help lower brick and mortar costs
  • Built-in features include:
  • 8 VoIP Resources
  • Voicemail
  • Music on hold
  • Mobility /Remote/Home Office Support - Auto Attendant
  • Audio Conferencing
  • Video Conferencing & Collaboration (license required) - Call Recording
  • Web RTC (Real-Time Communications)
  • InGuard Toll Fraud Protection
  • And more!
Testimonials
  • "Before Anavon we struggled with communications. We were on a very old system that would not allow us to even transfer a call. We met with Anavon and they set us up with a new system, they trained us on how to use the system, and always followed up on our calls. We have since used Anavon again in another facility of ours. We are very happy with Scott and all the crew at Anavon!
    Traverse Victorian Management

Additional Features and Benefits

 

Automatic Call Distribution (ACD)

Handle incoming calls with ease

The SL2100’s Automatic Call Distribution (ACD) efficiently routes callers based on pre-established criteria. ACD is great for people/ customers who require assistance from any of multiple persons at the earliest opportunity. When all agents are busy assisting callers, the outside party can listen to periodic Announcement messages while waiting for an agent to become free. Callers can also overflow to another destination so that outside callers are not left waiting on hold for an extended period of time, making each interaction between your business and your customers quick and easy.

Contact Center Software

Monitor activity in real-time

The SL2100’s Contact Center software allows up to two Super- visors to monitor the real-time activity of the system’s ACD, such as Agent State and ACD Queue Status, using their PC’s. They can also run ACD/Contact Center activity reports, such as Agent Call Summary, Abandoned Calls, etc.

Networking

Extend the reach of your communications

With the SL2100’s networking capabilities, you can extend the reach of your communications to remote offices and mobile workers. You can eliminate duplication and improve efficiencies by transparently sharing a single voicemail and intercom system. It also enables you to share trunks and transfer calls easily.

SL2100 Digital Telephones

Offers 12 or 24 programmable keys with LEDs, a full-duplex speakerphone, and a dual-color call indicator lamp.

SL2100 IP Telephone

Self-labeling IP telephone which supports gigabit connections and has 8 visible programmable keys with LEDs with the ability to scroll up to 32 keys total, backlit display, full-duplex speakerphone, dual-color call indicator lamp, and remote/home office functionality.

DSS Console

Provides 60 programmable keys with LEDs and is ideal for receptionists.

SMB Wireless (ML440) IP DECT Multiline Handsets

Offers true on-site mobility with 4 programmable keys, 3 dedicated soft keys (Hold/Transfer/ Conf.), brilliant color display with graphical user interface, wideband two-way speakerphone, caller ID, and a silent vibrator mode.

Digital DECT Handset

Provides 2 line/24 character backlit display with feature icons, backlit keypad, 8 program- mable keys, headset port and selectable ring tones.

 

The SL2100 Advantage

The SL2100 Advantage

IP Technology
  • IP Networking
  • IP Trunks (SIP)
  • IP Telephones
Mobility Options
  • SMB Wireless (ML440)
  • Digital DECT Wireless Handsets
  • Mobile Extension
  • Smartphone Client
Voicemail
  • Email Notification
  • Cascade Notification
  • Find Me / Follow Me
  • Call Recording
InUC (Unified Communications)
  • Desktop Call Control
  • Video Conferencing via WebRTC
  • Document Sharing
  • Presence
  • Instant Messaging
  • Personal Contact Lists
Automatic Call Distribution (ACD)
  • 8 ACD Groups, 128 Agents, Flexible AIC Logins
Network Remote Office Locations
  • Share Voicemail, Transfer Calls, and Make Intercom Calls
Safety & Security
  • E911
  • InGuard Toll Fraud Protection
  • Doorphone for Screening Visitors
Selection of IP and Digital Telephones
What can we help your business with?

Our goal is to give you the very best in telecommunications services, and to provide your business with cutting edge technology.